The Country Caller talks about the biggest ride-sharing services in the US
Uber or Lyft – everybody wants to distinguish and know the difference between both, who was the first, and who offers a better ride-sharing experience. TCC takes a closer look at these two strongest competitors in the rapidly growing Transportation Network Company (TNC) market.
The big discussion around this topic usually revolves around topics such as:
Who is better for rides, Uber of Lyft?
Uber prices vs Lyft prices – are the prices really high than what we pay to Uber rides?
How does Uber app compare to Lyft app?
In 2009, Uber was originally founded as Ubercab by Travis Kalanick and Garett Camp. In 2011, the name was changed from Ubercab to Uber. Lyft, a major competitor of Uber, was founded by John Zimmer and Logan Green. Lyft was launched in San Francisco in the summer of 2012 as a division of its parent company Zimride, which officially changed its name to Lyft in 2013.
Talking about service and experience, if you want an engaging, fun-filled, front-seat ride, Lyft is generally your choice. Uber drivers are more likely to be dressed well and open the door for you, whereas drivers from Lyft are generally instructed to greet their customers like a friend.
Both ride-sharing companies compete heavily on pricing fares at a low rate in an attempt to poach customers from their rivals constantly. At the times of high-demands and locations, the cost can significantly increase for Uber and Lyft respectively. For Lyft, users might see a significant increase in fares during “Prime Time” which can peak anywhere from 25% to 200%. On the other hand, for Uber, “Surge Pricing” can increase the cost of fares by as much as 7 to 8 times the cost.
For drivers and passengers, Uber and Lyft apps are generally accepted as functional and user friendly, allowing users to request a ride, plug-in and address, monitor driver, navigate your location on the map, and submit ratings. Uber app is said to benefit passengers by showing them the real-time cost of their ride, but Lyft app tends to be more fun, with fireworks displayed after a good tip is given. As of November 2016, iPhone App Store reviewers gave Uber app 3-star rating and Lyft app 4.5-star review. Whereas, Google Play Store reviewers gave Uber app 4.3-star review and Lyft app got the same solid 4.3 star.
Who do you think is better, Uber or Lyft? Let us know in the comments section below.